AgentInformation | Contains information about the Agent that has joined the Chat session. |
AvailabilityState | |
ChatFooterMenu | A footer menu provides selection options for the length of a session with a Chat Bot. |
ChatFooterMenu.MenuItem | Model that represents a menu item. |
ChatMessage | Contains data representing a Chat Message that has been received from the Agent. |
ChatSentMessageReceipt | Delivery receipt for a sent chat message. |
ChatSessionInfo | Contains information about the current Chat session. |
ChatWindowButtonMenu | A chat window button menu provides quick reply selection options provided via
onChatButtonMenuReceived(ChatWindowButtonMenu) . |
ChatWindowButtonMenu.Button | Model that represents a button from the button menu. |
ChatWindowMenu | Model that represents a menu received from a ChatBot. |
ChatWindowMenu.MenuItem | Model that represents a menu item. |
SensitiveDataRule | Represents a text scrubbing directive that is used to replace or remove text that occurs in outgoing chat messages should they match the provided Regular Expression pattern. |
ChatEntity | An ChatEntity object defines a set of behavior for interacting with a Salesforce object, ie. |
ChatEntity.Builder | Used to construct ChatEntity objects for interacting with Salesforce objects. |
ChatEntityField | ChatEntityFields are used to define which Salesforce object fields a ChatEntity
interacts with and what the behavior should be. |
ChatEntityField.Builder | Used to construct ChatEntityField objects for interacting with the fields of a
Salesforce object via ChatEntity . |
ChatUserData | A custom data entry to capture user data that can be sent to your Salesforce org and stored as a field in a chat transcript. |
PreChatEntity |
This class is deprecated.
Deprecated in favor of ChatEntity
|
PreChatEntity.Builder |
This class is deprecated.
Deprecated in favor of ChatEntity.Builder .
|
PreChatEntityField |
This class is deprecated.
Deprecated in favor of ChatEntityField
|
PreChatEntityField.Builder |
This class is deprecated.
Deprecated in favor of ChatEntityField .
|
PreChatField |
This class is deprecated.
Deprecated in favor of ChatUserData
|
PreChatField.Builder |
This class is deprecated.
Deprecated in favor of ChatUserData .
|
PreChatField.PickListOption | Represent a PickList option as a serializable tuple. |
AvailabilityState.Status | The agent availability client allows you to query the availability of agents attached to a particular button id. |
ChatEndReason | Reasons for why the session has ended. |
ChatSessionState | The lifecycle session states for a Chat session are determined by a linear state machine. |
FileTransferStatus | Status of the current file transfer to the Agent. |