The following resources are available to be overwritten by applications.
| Resource Name |
Default Value |
Description |
cases_case_publisher_content_vertical_margin |
24dp
|
The vertical margin used on the top and bottom of the CasePublisherView |
cases_case_publisher_content_horizontal_margin |
16dp
|
The horizontal margin used on the left and right of CasePublisherView |
cases_case_publisher_field_spacing |
16dp
|
The space to use between each field in CasePublisherView |
cases_progress_dialog_progress_bar_size |
40dp
|
The height and width of the progress bar in a progress dialog |
cases_progress_dialog_progress_bar_margin |
20dp
|
The margin between the progress bar and progress message in a progress dialog |
cases_case_list_item_padding |
16dp
|
The padding used for the case list item view |
cases_case_list_divider_left_padding |
40dp
|
The left padding of the case list divider |
cases_case_list_item_margin_left |
40dp
|
The left margin for text in the case list item view, which is in addition to the list item padding. |
cases_unread_indicator_margin_left |
16dp
|
The left margin for the unread indicator in the case list item view |
cases_unread_indicator_size |
12dp
|
The height and width of the case unread indicator |
cases_case_list_check_horizontal_margin |
16dp
|
The horizontal margin used on the left and right of the check mark shown when swiping to resolve a case |
| Resource Name |
Default Value |
Description |
cases_case_publisher_view_title |
Contact Support
|
The title for the Toolbar in CasePublisherView |
cases_generic_error_title_text |
Oops, Something went wrong…
|
The title text displayed when a generic error occurs |
cases_case_list_out_of_date_snackbar_text |
The case list is out of date.
|
The case list is out of date and needs to be updated |
cases_generic_error_subtitle_text |
Please try again or contact the administrator
|
The subtitle text displayed when a generic error occurs |
cases_list_view_error_subtitle_text |
Unable to load your case list.
|
The subtitle text displayed when a generic error occurs while loading the CaseListView |
cases_network_error_title_text |
Unable to connect…
|
The title text displayed when a network error occurs |
cases_network_error_subtitle_text |
Please ensure you are online
|
The subtitle text displayed when a network error occurs |
cases_send_item_title_text |
Send
|
The title text for the send menu item in CasePublisherView |
cases_creating_case_progress_dialog_title_text |
Sending…
|
The title text for the progress dialog displayed when creating a case in CasePublisherView |
cases_creating_case_progress_dialog_message_text |
Please Wait
|
The message text for the progress dialog displayed when creating a case in CasePublisherView |
cases_discard_case_confirmation_dialog_title_text |
Discard Case?
|
The title text for the confirmation dialog displayed when backing out of CasePublisherView and there are changes |
case_discard_case_confirmation_dialog_message_text |
You will lose the information entered into this form.
|
The message text for the confirmation dialog displayed when backing out of CasePublisherView and there are changes |
cases_case_created_success_message_text |
Your message has been sent to our support team.
|
The message text for the view displayed when a case is created in CasePublisherView by a guest user |
cases_case_created_success_message_sub_text |
You should hear from someone soon. |
The message sub text for the view displayed when a case is created in CasePublisherView by a guest user |
cases_case_create_error_snackbar_text |
Sending failed
|
The snackbar text for the snackbar displayed when an error occurs while creating a case in CasePublisherView |
cases_case_list_view_empty_message_text |
Your case inbox is empty
|
The empty text displayed in the empty view when the CaseListView is loaded and contains no cases |
cases_case_list_item_removed_snackbar_message_text |
Case resolved
|
The snackbar text for the snackbar displayed when a case is resolved by swiping it in the CaseListView |
cases_unread_indicator_content_description |
Unread messages
|
The content description text for the unread messages indicator in the case list |
cases_snackbar_undo_action_text |
Undo
|
The snackbar text for the snackbar displayed when a case is resolved by swiping it in the CaseListView |
cases_snackbar_retry_action_text |
Retry
|
he snackbar action text displayed when a snackbar is displayed allowing the user to retry the failed action |
cases_snackbar_refresh_action_text |
Refresh
|
The snackbar action text displayed when a snackbar is displayed allowing the user to refresh the case list |
cases_validation_error_field_required_text |
%s is required
|
The error text displayed when a required field is not populated. NOTE: Contains a placeholder in which the field label will be used. |
cases_validation_error_invalid_field_text |
Invalid %s
|
The error text displayed when a field does not contain valid data (eg., an email isn’t formatted correctly). NOTE: Contains a placeholder in which the field label will be used. |
cases_validation_error_length_invalid_text |
Length is invalid
|
The error text displayed when a populated field’s length is greater than the allowed length. |
cases_continue_button_text |
Continue
|
The button text used for a button that allows a user to continue |
cases_cancel_button_text |
Cancel
|
The button text used for a button that allows a user to cancel |
cases_close_button_text |
Close
|
The button text used for a button that allows a user to close a view |
cases_navigate_back_content_description |
Navigate back
|
The content description used for a button that allows a user to navigate back |
cases_create_new_case_button_content_description |
Create a new case
|
The content description used for a button that allows a user to create a new case |
cases_case_feed_default_title_text |
Case #%1$s
|
The title text used for the CaseFeedView toolbar title if the case’s subject is not populated. NOTE: Contains a placeholder in which the case’s ID will be used. |
cases_horizontal_rule_today_text |
Today
|
The text used in the CaseFeedView when displaying a horizontal rule which separates messages that were sent today |
cases_post_comment_error_snackbar_text |
Post comment failed
|
The snackbar text for the snackbar displayed when an error occurs while posting a comment to the case feed in CaseFeedView |
cases_timestamp_just_now_text |
Just now
|
The text displayed for a case timestamp when the last activity occurred less than a minute ago |
salesforce_message_input_hint |
Send a message… |
The input hint text on CaseFeedView |
salesforce_sent_photo_content_description |
Attached photo
|
The content description of a photo that has been sent to the Agent |
salesforce_send_message_content_description |
Send message
|
The content description of the send message button on CaseFeedView |
salesforce_select_photo_content_description |
Select a photo
|
The content description of the photo selection button on CaseFeedView |
salesforce_received_message_footer_separator |
\u2022
|
The separator symbol between the Agent’s name and the message timestamp in CaseFeedView |
case_notification_channel_id |
case_updated_channel
|
The Notification Channel ID used when posting case updated notifications on devices running Android Oreo and later. Not translatable. |
case_notification_channel_name |
Case Updated
|
The name of the Notification Channel used when posting case updated notifications on devices running Android Oreo and later. |
| Resource Name |
Type |
Description |
cases_toolbarNavIconColor |
color |
The color to use for the toolbar navigation icon |
cases_genericErrorImage |
reference |
The drawable to use for the generic error image view |
cases_genericErrorImageTint |
color |
The color to tint the generic error image |
cases_networkErrorImage |
reference |
The drawable to use for the network error image view |
cases_networkErrorImageTint |
color |
The color to tint the network error image |
cases_errorMessageTitleStyle |
reference |
The title text style for error views |
cases_errorMessageSubtitleStyle |
reference |
The subtitle text style for error views |
cases_caseCreatedMessageImage |
reference |
The drawable to use for the view that is displayed when a case is created for a guest user |
cases_caseCreatedMessageStyle |
reference |
The message text style to use for the message that is displayed when a case is created for a guest user |
cases_dialogTitleStyle |
reference |
The title text style to use for dialog titles |
cases_dialogMessageStyle |
reference |
The message text style to use for dialog messages |
cases_dialogButtonStyle |
reference |
The button style to use for dialogs |
cases_caseListEmptyImage |
reference |
The drawable to use for the empty view displayed when the user has no cases |
cases_caseListEmptyMessageStyle |
reference |
The message text style to use for the empty message displayed when the user has no cases |