com.salesforce.android.chat.core.model.AgentInformation |
Contains information about the Agent that has joined the Chat session.
Public Methods | |||||||||||
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abstract String |
getAgentId()
The Agent's unique identifier.
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abstract String |
getAgentName()
The name of the Agent.
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abstract boolean |
isChatBot()
True if the agent is a ChatBot and not a real human being.
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abstract boolean |
isSneakPeekEnabled()
True if Sneak Peek is enabled in the Agent's Live Agent Configuration.
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True if the agent is a ChatBot and not a real human being.
True if Sneak Peek is enabled in the Agent's Live Agent Configuration.
SneakPeek enables the Agent to see a preview of the chat visitor's text as they type. It can be enabled or disabled for each Live Agent Configuration in your Salesforce Organization.