| AgentAvailabilityClient | |
| AgentInformation | Contains information about the Agent that has joined the Chat session. |
| AgentListener | Listener interface for retrieving agent information during a chat session. |
| AppEventList | The AppEventList allows for matching specific schemes of URLs which may be received remotely. |
| AppLinkClickListener | Interface for providing an action to an app link click. |
| AvailabilityState | |
| AvailabilityState.Status | The agent availability client allows you to query the availability of agents attached to a particular button id. |
| ChatAnalytics | ChatAnalytics contains identifying information for analytics data that is relayed via the com.salesforce.android.service.common.analytics.ServiceAnalytics API. |
| ChatBotListener | Listener interface for receiving menus from a Chat Bot. |
| ChatClient | ChatClient enables the interaction with the Chat Session. |
| ChatConfiguration | Configuration options for Service SDK Chat. |
| ChatConfiguration.Builder | |
| ChatCore | Entry point for configuring and creating a Service SDK Chat Session. |
| ChatEndReason | Reasons for why the session has ended. |
| ChatEntity | An ChatEntity object defines a set of behavior for interacting with a Salesforce object, ie. |
| ChatEntity.Builder | Used to construct ChatEntity objects for interacting with Salesforce objects. |
| ChatEntityField | ChatEntityFields are used to define which Salesforce object fields a ChatEntity
interacts with and what the behavior should be. |
| ChatEntityField.Builder | Used to construct ChatEntityField objects for interacting with the fields of a
Salesforce object via ChatEntity. |
| ChatEventListener | A listener which indicates various chat events have happened. |
| ChatFooterMenu | A footer menu provides selection options for the length of a session with a Chat Bot. |
| ChatFooterMenu.MenuItem | Model that represents a menu item. |
| ChatKnowledgeArticlePreviewClickListener | Interface for providing an action to a hyperlink preview click event. |
| ChatKnowledgeArticlePreviewDataHelper | Callback interface for supplying a knowledge article's title and summary for generating a hyperlink preview. |
| ChatKnowledgeArticlePreviewDataProvider | Interface for providing a knowledge article's title and summary to a hyperlink preview rendered in the chat feed. |
| ChatMessage | Contains data representing a Chat Message that has been received from the Agent. |
| ChatSentMessageReceipt | Delivery receipt for a sent chat message. |
| ChatSessionInfo | Contains information about the current Chat session. |
| ChatSessionState | The lifecycle session states for a Chat session are determined by a linear state machine. |
| ChatUI | Entry-point for Chat UI. |
| ChatUIClient | Public API for Chat UI |
| ChatUIConfiguration | Configuration information pertinent to launching Chat UI and starting Chat sessions. |
| ChatUIConfiguration.Builder | Build a new ChatUIConfiguration instance. |
| ChatUserData | A custom data entry to capture user data that can be sent to your Salesforce org and stored as a field in a chat transcript. |
| ChatWindowButtonMenu | A chat window button menu provides quick reply selection options provided via
onChatButtonMenuReceived(ChatWindowButtonMenu). |
| ChatWindowButtonMenu.Button | Model that represents a button from the button menu. |
| ChatWindowMenu | Model that represents a menu received from a ChatBot. |
| ChatWindowMenu.MenuItem | Model that represents a menu item. |
| EmptyChatMessageException | Exception returned by sendChatMessage(String) via
onError(Async.ErrorHandler)
when attempting to send an empty chat message. |
| FileTransferAssistant | Enables sending a file to an Agent, which will be attached to a support case. |
| FileTransferRequestListener | Listener interface for handling File Transfer Requests from an Agent. |
| FileTransferStatus | Status of the current file transfer to the Agent. |
| PreChatEntity |
This class is deprecated.
Deprecated in favor of ChatEntity
|
| PreChatEntity.Builder |
This class is deprecated.
Deprecated in favor of ChatEntity.Builder.
|
| PreChatEntityField |
This class is deprecated.
Deprecated in favor of ChatEntityField
|
| PreChatEntityField.Builder |
This class is deprecated.
Deprecated in favor of ChatEntityField.
|
| PreChatField |
This class is deprecated.
Deprecated in favor of ChatUserData
|
| PreChatField.Builder |
This class is deprecated.
Deprecated in favor of ChatUserData.
|
| PreChatField.PickListOption | Represent a PickList option as a serializable tuple. |
| PreChatField.Type | |
| PreChatPickListField | A pre-chat field used to present pick list options to the user. |
| PreChatPickListField.Builder | Used to construct PreChatPickListField objects for presenting pick list options to the
user during pre-chat. |
| PreChatPickListField.Option | A pick list option that can be used with PreChatPickListField and displayed on the
pre-chat UI. |
| PreChatTextInputField | A pre-chat field used to request text input from the user. |
| PreChatTextInputField.Builder | Used to construct PreChatTextInputField objects for requesting text input from the user
during pre-chat. |
| PreChatTextInputField.Validator | Validator offers an extensible way for you to perform custom validation on values applied to
PreChatTextInputField. |
| PreChatUIListener | Listener interface for receiving status information about the PreChat UI. |
| QueueListener | Listener interface for retrieving queue position updates while connecting to a chat session. |
| QueueStyle | Specifies how queue updates are conveyed to the customer while waiting for an Agent to connect. |
| SensitiveDataRule | Represents a text scrubbing directive that is used to replace or remove text that occurs in outgoing chat messages should they match the provided Regular Expression pattern. |
| SensitiveDataRule.Action | |
| SessionDoesNotExistException | Exception returned by ChatClient via
onError(Async.ErrorHandler)
when an action has been performed but the session does not exist. |
| SessionInfoListener | Listener interface for receiving information about the current Chat session. |
| SessionStateListener | Listener interface for receiving Chat session state and the reason for why a Chat session has ended. |
| VisitorNameDataProvider | Interface for using a PreChat field for the visitorName in ChatConfiguration. |