ServiceSDK iOS Reference Documentation Home

Install in Dash

ServiceSDK Reference Reference Overview Reference

  • Guides
    • Reference Overview
    • Getting Started
    • Authentication
    • Color Branding
  • Service Core
    • SCServiceCloud
    • SCServiceCloudDelegate
    • SCSServiceConfiguration
    • SCAppearanceConfiguration
    • SCAppearanceConfigurationDelegate
    • SCSAppearanceColorToken
    • SCSAppearanceImageToken
    • SCSAppearanceLabelToken
    • SCSAuthenticationSettings
    • SCServiceErrorCode
    • SCServiceLogger
    • SCServiceType
    • SCSLoggerLevel
    • SCSMinimizable
    • SCSMinimizableDelegate
    • SCSNotification
    • SCSNotificationType
    • SCSOAuth2JSONKey
  • Knowledge
    • SCKnowledgeInterface
    • SCKnowledgeInterfaceDelegate
    • SCSKnowledgeManager
    • SCArticleSortByField
    • SCArticleSortOrder
    • SCChannelType
    • SCQueryMethod
    • SCSArticle
    • SCSArticleDownloadOption
    • SCSArticleViewController
    • SCSArticleViewControllerDelegate
    • SCSArticleQuery
    • SCSArticleQueryListViewController
    • SCSArticleQueryListViewControllerDelegate
    • SCSArticleQueryResultsController
    • SCSArticleQueryResultsControllerDelegate
    • SCSCategory
    • SCSCategoryDisplayMode
    • SCSCategoryHeaderType
    • SCSCategoryGroup
    • SCSCategoryViewController
    • SCSCategoryViewControllerDelegate
    • SCSKnowledgeErrorCode
    • SCSKnowledgeHomeViewController
    • SCSKnowledgeHomeViewControllerDelegate
    • SCSMutableArticleQuery
  • Live Agent Chat
    • SCSChat
    • SCSChatInterface
    • SCSAgentJoinEvent
    • SCSAgentLeftConferenceEvent
    • SCSAgentTextEvent
    • SCSChatBotMenu
    • SCSChatBotMenuDelegate
    • SCSChatBotMenuEvent
    • SCSChatBotMenuType
    • SCSChatConfiguration
    • SCSChatActor
    • SCSChatActorType
    • SCSChatAvailabilityHandler
    • SCSChatCompletionHandler
    • SCSChatEndReason
    • SCSChatErrorCode
    • SCSChatEvent
    • SCSChatEvent
    • SCSChatEventType
    • SCSChatEventDelegate
    • SCSChatMenuSelectionEvent
    • SCSChatSendableEvent
    • SCSChatSession
    • SCSChatSessionDelegate
    • SCSChatSessionEndEvent
    • SCSChatSessionInfo
    • SCSChatSessionState
    • SCSFileTransferDelegate
    • SCSFileTransferEvent
    • SCSFileTransferRequest
    • SCSPrechatCompletion
    • SCSPrechatEntity
    • SCSPrechatEntityField
    • SCSPrechatObject
    • SCSPrechatPickerObject
    • SCSPrechatPickerOption
    • SCSPrechatTextInputObject
    • SCSURLEvent
    • SCSUserEventDeliveryStatus
    • SCSUserTextEvent
    • SCUserEventInfoType
  • Case Management
    • SCCaseInterface
    • SCSCaseDetailViewController
    • SCSCaseDetailViewControllerDelegate
    • SCSCaseErrorCode
    • SCSCaseListViewController
    • SCSCaseListViewControllerDelegate
    • SCSCaseNotification
    • SCSCasePublisherResult
    • SCSCasePublisherViewController
    • SCSCasePublisherViewControllerDelegate
  • Action Button Customization
    • SCSActionManager
    • SCSActionManagerDelegate
    • SCSActionItem
    • SCSActionButton
    • SCSActionItemContainer
    • SCSActionItemDefaultSort
    • SCSAction
  • Other Classes
    • SCSAppEventList
  • Other Constants
    • CaseUIVersionNumber
    • CaseUIVersionString
    • KnowledgeCoreVersionNumber
    • KnowledgeCoreVersionString
    • KnowledgeUIVersionNumber
    • KnowledgeUIVersionString
    • SCAppearanceLabelArticleListSummaryName
    • SCAppearanceLabelArticleListTitleName
    • SCAppearanceLabelCaseDetailSubtitle
    • SCAppearanceLabelCaseDetailTitle
    • SCAppearanceLabelCaseFeedItemBodyName
    • SCAppearanceLabelCaseFeedTitle
    • SCAppearanceLabelCaseListDate
    • SCAppearanceLabelCaseListSubTitle
    • SCAppearanceLabelCaseListTitle
    • SCAppearanceLabelCategoryListTitleName
    • SCFontWeightBold
    • SCFontWeightLight
    • SCFontWeightRegular
    • SCInterfaceStyleDefault
    • SCNavigationBarButtonWidth
    • SCSActionArticleSearch
    • SCSActionCaseInterface
    • SCSActionCaseList
    • SCSActionCasePublisher
    • SCSActionChatInterface
    • SCSAppearanceBrandContrastColor
    • SCSAppearanceColorTokenBrandPrimary
    • SCSAppearanceColorTokenBrandPrimaryInverted
    • SCSAppearanceColorTokenBrandSecondary
    • SCSAppearanceColorTokenBrandSecondaryInverted
    • SCSAppearanceColorTokenContrastInverted
    • SCSAppearanceColorTokenContrastPrimary
    • SCSAppearanceColorTokenContrastQuaternary
    • SCSAppearanceColorTokenContrastSecondary
    • SCSAppearanceColorTokenContrastTertiary
    • SCSAppearanceColorTokenFeedbackPrimary
    • SCSAppearanceColorTokenFeedbackSecondary
    • SCSAppearanceColorTokenFeedbackTertiary
    • SCSAppearanceColorTokenNavbarBackground
    • SCSAppearanceColorTokenNavbarInverted
    • SCSAppearanceColorTokenOverlay
    • SCSAppearanceContrastInvertedColor
    • SCSAppearanceContrastPrimaryColor
    • SCSAppearanceContrastQuaternaryColor
    • SCSAppearanceContrastSecondaryColor
    • SCSAppearanceContrastTertiaryColor
    • SCSAppearanceFeedbackPrimaryColor
    • SCSAppearanceFeedbackSecondaryColor
    • SCSAppearanceFeedbackTertiaryColor
    • SCSAppearanceImageTokenActionCasePublisher
    • SCSAppearanceImageTokenActionChat
    • SCSAppearanceImageTokenActionSearch
    • SCSAppearanceImageTokenAttachmentClipIcon
    • SCSAppearanceImageTokenBack
    • SCSAppearanceImageTokenCaseSubmitSuccess
    • SCSAppearanceImageTokenCategoryHeaderArrow
    • SCSAppearanceImageTokenChatAgentAvatar
    • SCSAppearanceImageTokenChatBotAvatar
    • SCSAppearanceImageTokenChatBotFooterMenu
    • SCSAppearanceImageTokenChatConnectingIcon
    • SCSAppearanceImageTokenChatConnectingIconLarge
    • SCSAppearanceImageTokenClose
    • SCSAppearanceImageTokenCompose
    • SCSAppearanceImageTokenCountBadgeBackground
    • SCSAppearanceImageTokenDone
    • SCSAppearanceImageTokenDropdown
    • SCSAppearanceImageTokenEmptyArticle
    • SCSAppearanceImageTokenEmptyIcon
    • SCSAppearanceImageTokenEmptySection
    • SCSAppearanceImageTokenError
    • SCSAppearanceImageTokenErrorLarge
    • SCSAppearanceImageTokenGenericError
    • SCSAppearanceImageTokenMinimizeButton
    • SCSAppearanceImageTokenNoAccess
    • SCSAppearanceImageTokenNoConnection
    • SCSAppearanceImageTokenNoSearchResult
    • SCSAppearanceImageTokenPicklistDropdown
    • SCSAppearanceImageTokenPreChatIcon
    • SCSAppearanceImageTokenRightArrow
    • SCSAppearanceImageTokenSearchPlaceholder
    • SCSAppearanceImageTokenSend
    • SCSAppearanceImageTokenSubCategoryIcon
    • SCSAppearanceImageTokenSubmitButtonNextArrow
    • SCSAppearanceImageTokenSubmitButtonPreviousArrow
    • SCSAppearanceImageTokenWhiteBubble
    • SCSAppearanceLabelTokenArticleListSummary
    • SCSAppearanceLabelTokenArticleListTitle
    • SCSAppearanceLabelTokenCaseDetailSubtitle
    • SCSAppearanceLabelTokenCaseDetailTitle
    • SCSAppearanceLabelTokenCaseFeedItemBody
    • SCSAppearanceLabelTokenCaseFeedTitle
    • SCSAppearanceLabelTokenCaseListDate
    • SCSAppearanceLabelTokenCaseListSubTitle
    • SCSAppearanceLabelTokenCaseListTitle
    • SCSAppearanceLabelTokenCategoryListTitle
    • SCSAppearanceLabelTokenCategorySupportHomeTitle
    • SCSAppearanceNavbarBackgroundColor
    • SCSAppearanceNavbarInvertedColor
    • SCSAppearanceOverlayColor
    • SCSAppearancePrimaryBrandColor
    • SCSAppearancePrimaryBrandInvertedColor
    • SCSAppearanceSecondaryBrandColor
    • SCSAppearanceSecondaryBrandInvertedColor
    • SCSAppearanceTitleTextColor
    • SCSArticleDownloadBeganNotification
    • SCSArticleDownloadFinishedNotification
    • SCSAuthenticationSettingsUpdatedNotification
    • SCSCaseCoreLogIdentifier
    • SCSCaseErrorDomain
    • SCSCaseUILogIdentifier
    • SCSChatBotFooterMenu
    • SCSChatBotQuickReplyMenu
    • SCSChatBotWindowMenu
    • SCSChatCoreLogIdentifier
    • SCSChatUILogIdentifier
    • SCSKnowledgeCoreLogIdentifier
    • SCSKnowledgeErrorDomain
    • SCSKnowledgeManagerCategoryAddedNotification
    • SCSKnowledgeManagerCategoryDeletedNotification
    • SCSKnowledgeManagerCategoryKey
    • SCSKnowledgeManagerCategoryUpdatedNotification
    • SCSKnowledgeManagerIndexKey
    • SCSNotificationPayloadKeyCaseId
    • SCSOAuth2JSONKeyAccessToken
    • SCSOAuth2JSONKeyCommunityId
    • SCSOAuth2JSONKeyCommunityUrl
    • SCSOAuth2JSONKeyIdentityUrl
    • SCSOAuth2JSONKeyInstanceUrl
    • SCSOAuth2JSONKeyRefreshToken
    • SCSOAuthInvalidSessionId
    • SCServiceCloudErrorDomain
    • SCServiceCloudLoggingErrorDomain
    • SCServiceErrorDomain
    • SCServiceTypeCases
    • SCServiceTypeKnowledge
    • ServiceCasesVersionNumber
    • ServiceCasesVersionString
    • ServiceCoreVersionNumber
    • ServiceCoreVersionString
    • ServiceKnowledgeVersionNumber
    • ServiceKnowledgeVersionString
    • kPrechatVisitorNameLabel
    • kSCAppearanceActionCaseList
    • kSCAppearanceActionCasePublisher
    • kSCAppearanceActionSearch
    • kSCAppearanceAttachmentClipIcon
    • kSCAppearanceBack
    • kSCAppearanceCaseSubmitSuccess
    • kSCAppearanceCategoryHeaderArrow
    • kSCAppearanceChatAgentAvatar
    • kSCAppearanceChatConnectingIcon
    • kSCAppearanceChatConnectingIconLarge
    • kSCAppearanceChatIcon
    • kSCAppearanceCompose
    • kSCAppearanceCountBadgeBackground
    • kSCAppearanceDone
    • kSCAppearanceDropdown
    • kSCAppearanceEmptyArticle
    • kSCAppearanceEmptyIcon
    • kSCAppearanceEmptySection
    • kSCAppearanceError
    • kSCAppearanceErrorLarge
    • kSCAppearanceGenericError
    • kSCAppearanceImageClose
    • kSCAppearanceMinimizeButtonImage
    • kSCAppearanceNoAccess
    • kSCAppearanceNoConnection
    • kSCAppearanceNoSearchResult
    • kSCAppearancePicklistDropdown
    • kSCAppearancePreChatIcon
    • kSCAppearanceSearchPlaceholder
    • kSCAppearanceSubCategoryIcon
    • kSCAppearanceSubmitButtonNextArrow
    • kSCAppearanceSubmitButtonPreviousArrow
    • kSCAppearanceWhiteBubble
  • Other Enumerations
    • SCSChatConfigurationQueueStyle
    • SCSChevronAlignment
  • Other Protocols
    • SCSChatInterfaceDelegate

Salesforce Embedded Service SDK for iOS

This is the reference documentation for the Service SDK for iOS.

  • Common Reference Docs
  • Knowledge Reference Docs
  • Case Management Reference Docs
  • Live Agent Chat Reference Docs
  • SOS Reference Docs
  • Action Button Customization

Overridable string constants:

  • Common Strings
  • Knowledge Strings
  • Case Management Strings
  • Live Agent Chat Strings
  • SOS Strings

Other info:

  • Getting Started with the SDK

© 2021 Salesforce. All rights reserved. (Last updated: 2021-12-17)

Generated by jazzy ♪♫ v0.14.1, a Realm project.